Refund policy

Wearing West does not sell products or process returns
Wearing West is a directory and discovery platform - we do not sell, stock, or ship any products, and we do not process any purchase, return, or refund. Any purchase you make is made directly through the website of the brand or designer whose page led you there (for example, via a "Shop Now" link), not through Wearing West. Because we're never a party to the transaction, we have no order records, receipts, or payment details for any purchase made through a brand's site.

Returns and refunds are set by each brand
Each brand determines and discloses its own return, exchange, and refund policies - including eligibility windows, condition requirements, restocking fees, and return shipping instructions - on its own website. Please review the brand's return policy before completing a purchase, and refer to your confirmation email or account on the brand's site for order-specific details.

Starting a return
Because your order is placed and fulfilled directly by the brand, returns and refunds must be started with that brand directly - Wearing West does not have access to your order and cannot initiate, approve, or process a return on your behalf. Look for return or customer service information on the brand's website, or check the confirmation email you received from them.

Questions about this policy
If you have questions about how Wearing West's directory works, or need help locating a brand's contact or return information, reach out to us at wearingwest@gmail.com.